ONLINE SURVEY

Dear Guest,

We, at Oliver's, would like to thank you for taking the time to complete our online survey. Our goal is to provide complete customer satisfaction and your feedback is the cornerstone to our success. Our intentions are to better understand our customer and to communicate Oliver's latest services, products and promotions. Again, thank you for giving us the opportunity to get to know you better and we look forward to seeing you soon again at Oliver's!

Name:
Email Address:
Address:
City:
State:
Zip Code:
Telephone:
Date of Visit:
Time of Visit:	Lunch Dinner
1. How often do you visit Oliver's?	First Time Once a Week Once a Month Few Times a Year
2. How did you hear about us today?	Family or Friends Internet Our signage / Marquis Newspaper Radio Yellow Pages Mail Don't Know Flyer
3. Why do you visit Oliver's? (Check all that apply)
Atmosphere Food Quality Martinis! Sports / TV's Drinks Service Menu Selections	Other:
4. How did we do today?
FOOD   Excellent Good Fair Poor N/A   Food Variety   Quality of Food   Drink Variety   Quality of Drinks   Presentation   Overall
SERVICE   Excellent Good Fair Poor N/A   Attitude of Staff   Promptness   Accuracy of Order   Overall
Server's / Bartender's Name
Excellent Good Fair Poor N/A Overall Rating: How did your server do?
5. What did you like most about Oliver's?
6. What would you like Oliver's to improve on?
7. Are there any food items we should consider adding to the menu?
8. Would you recommend us?	Yes No
9. Do you plan on joining us again in the future?	Yes No
(for #8 or #9 - If you answered no, we would love to know why)
10. General Comments / Suggestions about restaurant and/or website.
11. Please Tell Us About Yourself (Optional)
Gender: Male Female
Age: Under 20 35-44 21-24 45-54 25-29 55-64 30-34 65 and up
Thank you for your feedback and for visiting Oliver's Bar & Grill You will be receiving your coupon soon!! Because of you, you have made Oliver's a better place. Note: Please only hit submit button once.